FAQS
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Superbum Plant Company & Collective
4800 Folsom Blvd
Sacramento, CA
Upcoming events:
Makerβs Mart
December 9th, 11-5pm
Scottish Rite Center
6151 H Street
Sacramento, CA
Follow along on Instagram for other upcoming events!
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Made-to-order pieces are custom and cannot be returned or refunded. Please contact the shop within 3 days of receiving your piece of jewelry if youβre not satisfied.
Non-custom pieces can be exchanged for a credit in the shop if returned within 7 business days and in the same condition as received. Please contact the shop within 24-48 hours upon receiving piece(s) to set up exchange or credit in the shop. Return shipping not included.
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There is a $35 resizing fee on single stone rings. Multi-stone rings are on a case-by-case basis.
Resizing can endanger the integrity of the ring, therefore, there are no guarantees.
Shipping not included in the $35 fee.
Contact the shop for more information or questions.
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All orders include free shipping and insurance in the US. If you would like to add insurance with a signature, please contact the shop upon placing your order. Made-to-order take 7-14 days to process and make. Ready-made orders take 2-5 business days to ship.
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All orders come gift-wrapped, along with a sunshine polishing cloth to keep your jewelry shiny and clean.
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Please feel free to contact the shop if a stone becomes loose or has a tiny jiggle. If you drop or break your piece of jewelry, contact the shop for a repair estimate.
You are welcome to send back your piece to have it professionally polished, free of charge, shipping not included.